Purchase with confidence from eBay
!!!!!!!! Reef Raft USA !!!!!!!!
We value our customers, appreciate all business
and treat every order with the same quality service which we would
expect. We only distribute and deal with high quality,
hand selected, LIVE coral frags. To
help ensure that you are completely satisfied with your purchase, as
well as making sure the entire process goes as smoothly as possible, Please review the entire post BEFORE making a purchase or placing a bid. WYSIWYG(what you see is what you get) The
first photo used is exactly what you are bidding on. Coral on a frag plug size of 3/4″
For Buy It Now
listings you are seeing pictures of Mother colony directly from the
inventory we are selling. You are purchasing ONE coral frag from the
selection you see and are not guaranteed a specific item. We do our best
to make sure each frag is as close to shape and size as the next.
Due to the sensitive nature of shipping live coral, we ONLY ship items using overnight priority delivery service, which guarantees an arrival next day,charging a flat rate of $49.95 to any of the 50 states in the USA!
We ship International with a minimum amount purchase ( contact us first before bidding for detail )
will be provided with a tracking number so you know exactly when your
shipment arrives and we ask that someone be home to receive their order
so it is not exposed to the elements for extended periods of time. Our packaging is specially designed for us by a collaboration of experts on coral and quality controlled shipping. Each shipment is triple packaged for safety and contains either a heat or cold pack, depending on delivery conditions expected. We
package and ship all orders the same business day from the time payment
is received, as long as it is before our 2 pm cutoff time or it will
be shipped the next business day. To
help the shipping process go as quickly as possible, we ask that
payments are made immediately or within 24hrs of final purchase. Any
buyer that chooses to not pay for winnings, makes no effort to contact
us and ignores our efforts to make contact, will banned from future
transactions until communication is established.
LOCAL PICK UP – NO NO NO NO Don’t ask
offer combined shipping but you must request an invoice from us prior
to payment to avoid any unnecessary shipping costs, additional $4.99 add on each$49.95 FedEx Standard Overnight Priority Shipping w/Tracking Number
Combine shipping as follow:
1st item $49.95
2nd item $4.99
3rd item $4.99
4th item $4.99
Combined Shipping Available ($4.99 add on each)10:30am – 12:30 Latest Arrival TimeCarrier Guaranteed (Contact Carrier for Details
REFUND AND DOA
We guarantee your shipment will arrive live and as specified when they reach your door. We have very strict refund and DOA (Dead On Arrival) Policies, so please read carefully.
in the unlikely event a coral arrives and is not as specified, you must
contact us immediately and make a claim and with a clear picture of the
specimen inside its unopened, original packaging. All claims must be
submitted NO LATER than 1 hrs after their arrival to be considered for
a refund at our discretion, will be given in the form of a same item reshipment or with store credit.
NOTE: We may request additional information once claim is made and it is your responsibility to reply in
a timely manner. This is not a stay alive policy and waiting any longer
than stated or any damage caused directly as a result of a buyers negligence will automatically void any guarantee we offer.
QUESTIONS OR COMMENTS?
take pride in delivering only quality products and service, striving
for 100% customer satisfaction. We encourage buyers to leave feedback
and would appreciate a 5 star rating. If for any reason your order did arrive as expected, before leaving a negative rating, please contact us via email or text 714-609-8887 so we can quickly resolve any Send any inquires via the eBay messaging system and we’ll be happy to answer them as soon as possible. Due to the fact we distribute
high volume, we will do our best but may not be able to reply to topics
already covered in description. So, please refer back to post
before submitting any questions
THANK YOU and HAPPY REEFING!
Purchase with confidence from eBay